Twin Moons Not Working? Identify the Problem First
Twin Moons is a hidden-object adventure from G5 Entertainment. G5’s support page currently reports no known general issues for the game. However, its FAQ documents a specific account-related change: Facebook authentication is no longer available in G5 Games.
Facebook Login Is No Longer Supported
If you cannot log in through Facebook, this may be related to the authentication change described by G5. The developer says this can affect Facebook friend invitations, profile avatars, achievement posts, ratings, and other Facebook-connected activities.
G5 states that this change does not affect saved game progress. It recommends creating a G5 Friends account and linking it to an email address.
Restore Progress on Another Device
G5 provides these steps for transferring progress through a G5 Friends account:
- Tap the Friends icon on the main game board.
- Open My Profile.
- Select Change Player.
- Enter the Player Login and password used previously.
- Tap Sign in.
If Twin Moons Will Not Open
G5 recommends restarting the device after installing a new application. If the game still fails to open or closes during play, contact its support team at support@g5.com.
Describe the issue and include your device details. Avoid deleting app data before checking that your progress is linked to your G5 Friends account.
FAQ
Is Twin Moons currently listed with known issues?
G5’s support page currently says there are no known issues at the time of its listing.
Does Facebook login failure delete my progress?
G5 says the Facebook authentication change does not affect game progress. It recommends linking a G5 Friends account to an email address.
Find more Android game information at androidgameguides.com.
